About the job

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don’t just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it’s hard to control what you can’t measure – so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.

Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.

The EDACloud Operations team defines processes for managing incidents to develop automation to ensure upgrades are rolled out safely and slowly. The team builds out monitoring for internal use as well as for the users to understand the state of the service, and debug when there are issues.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Participate in on-call activities and manage the systems within the domain and work with the primary responders to help in fixing system issues.

• Troubleshoot technical issues, evaluate technical data, and develop recommendations for systems and services, respond to tickets/bugs within team-defined service-level objectives (SLOs), and contribute to systems and services through bug reports and consultation.

• Work with customers on defining distributed systems requirements, testing procedures, and proposing solutions.

• Set up processes for planning, improving quality, best practices, and maintaining a short response time for user issues.

Minimum qualifications

• Bachelor's degree in Computer Science, or a related Information Technology (IT) field, or equivalent practical experience.

• 8 years of experience with systems automation, and with systems design and implementation.

• 8 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting), and with reliability of technical infrastructure.

Preferred qualifications

• 8 years of experience working with vendors or customers.

• Experience with Electronic Design Automation (EDA) tools or chip design.

• Experience in working with Go, Python or C++.

• Experience in interacting with end users or product aptitude.