About the job

The g Reach Program is a 12 months paid upskilling program for industry professionals with disabilities where participants will receive on-the-job-training and work on a range of projects. The goal of the g Reach program is to provide participants from under-represented groups with the opportunity to grow their career as professionals.

At Google Cloud, the customer engineers bring technology and people together, helping our customers choose the right tools to solve their problems, and create the solutions that will help them keep growing.

Program Manager for Technical Acceleration Program (TAP) and Mini Technical Acceleration Program (MiniTAP) with an accelerated path to associate Field Customer Engineer specializing in GenAI.

In short, TAP is a prototyping workshop. We help customers develop minimal viable products, side-by-side while MiniTAP offers a series of predefined workshops on Google Cloud products or solutions, combining presentation and to effectively familiarize customers with specific offerings.

This role is designed for a g Reach Associate who aims to grow into an associate Field Customer Engineer specializing in GenAI application/agent development within three years. You will progressively shift from program management duties to customer-facing technical engagements.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Manage program communication with all internal stakeholders, and report on progress by a regular internal synchronization.

• Develop and maintain comprehensive program documentation, including meeting minutes and PR materials.

• Provide logistical support for the program, such as venue booking, and catering management.

• Track and report on program progress, identify potential risks and issues and propose solutions for improvement.

• Develop and deliver GenAI MiniTAP content as the role evolves. Support Cluster Field FSR/CEs in customer engagements, taking on more direct customer interaction and technical responsibilities.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 1 year of developer experience in Python, Go, Java, or JavaScript.

• Ability to communicate in Japanese fluently to support client relationship management in this region.

Preferred qualifications

• Experience in Generative AI (GenAI), Machine Learning (ML), and application development.

• Experience in process implementation and improvement.