Lead and mentor a team of UX researchers, fostering their growth and development.

Develop and execute a comprehensive user research roadmap for our AI models, aligning with product priorities and business goals.

Design and oversee a wide range of research studies, including usability testing, user interviews, surveys, and contextual inquiries, to gather insights into user needs, behaviors, and pain points.

Evaluate the quality of AI output in relation to user instructions, and identify common failure modes or areas where the AI misunderstands user intent.

Define and refine the research methodologies and processes used by the team to ensure high-quality, impactful research.

Bachelor’s degree or equivalent practical experience.

8 years of experience in an applied research setting, or similar.

3 years of experience leading design projects and managing people or teams.

Experience in developing, launching products, technologies within Artificial Intelligence/Machine Learning (AI/ML).