About the job

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Lead the management, operations, training, coaching and support of a cross-program team of GCS MMS Account Strategists and Account Executives.

• Manage, inspire, and motivate a team of client-facing and Googlers, supporting career development and growth.

• Deliver business growth, engagement and ensure high client satisfaction while meeting or exceeding goals associated with these objectives, including Objectives and Key Results (OKRs) and relevant product adoption goals.

• Strengthen client relations through key C-level meetings, reviews and speaking engagements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 11 years of sales experience in advertising, marketing, consulting, media, business development, or advertising agencies.

• Experience in a people management role leading sales teams.

• Ability to communicate in English and Hebrew fluently to engage with clients in the region.

Preferred qualifications

• 8 years of experience managing relationships with customers or agencies and service partners at an executive level.

• Knowledge of traditional and online marketing strategy and tactics or e-commerce, with an understanding of e-commerce dynamics.

• Ability to model and coach sales behaviors including executive level engagement, effective questioning, objection managing, offerings, including track record in commercial teams.

• Ability to self-initiate and grow in a rapidly changing environment.

• Excellent problem-solving skills.