Head of Market HR (English, Mandarin) at Google

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 15 years of experience in HR business partner or HR generalist.

• 12 years of experience with HR leadership in global, multinational companies including HR business partnership roles, at regional or country level.

• 7 years of experience in people management.

• Experience in employment laws and regulations within Taiwan, including experience working with external labor bodies.

• Ability to communicate in English and Mandarin fluently to support local relationship management.

Preferred qualifications:

• Experience leading and implementing large-scale HR projects including change management, business readiness, communications, and capability building.
• Experience as an HR business partner with expertise in talent, performance, and development initiatives, change management, employee relations, and labour relations.
• Ability to influence and partner with all levels of leadership to drive continuous improvement and organizational change.
• Ability to prioritize engaging demands effectively while maintaining personal and professional credibility through responsiveness, business focus, integrity, and sound judgement.
• Excellent communication skills, with ability to communicate complex changes across multiple stakeholder groups.

About the job

People Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.

In this role, you will play a pivotal role in contributing to the goal for people operations at Google by supporting delivery of the people strategy for Taiwan. You will leverage insights from business imperatives and nuanced local needs, and drive a One Google experience working with counterparts across APAC people operations. You will bring deep Human Resource (HR) knowledge within the Taiwan market, with depth of experience in managing executive business and HR professionals, culture and the talent landscape, employment law and mitigating risks. You will bring thought leadership, insights and experience in a variety of additional HR areas, a customer-focused mindset and a track record in delivering impactful solutions to employees, teams and business leaders.

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.

Responsibilities

• Collaborate with executive leadership across various business functions to cultivate unified strategic direction and organizational alignment.
• Lead and mentor a high-performing Taiwan-based team dedicated to executing localized strategic priorities and operational excellence.
• Serve as the primary steward of the employee experience, partnering with people operations to ensure seamless, high-quality support for all Googlers. Manage complex employment, labor, and compliance risks through proactive mitigation strategies, ensuring strict adherence to regulatory standards and timely execution of all audit-related requirements.
• Act as the company representative within external associations, government bodies, and industry networks to build influential relationships and institutional advocacy.
• Drive consistent delivery of HR programs by aligning with regional and global counterparts while advocating local and resource group initiatives.