About the job

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Deploy and operate new data center infrastructure across teams.

• Install, configure, test, troubleshoot and maintain hardware (e.g., servers and its components) and server software (e.g., Google's Linux cluster). Configure components such as networks, routers, hubs, bridges, switches and networking protocols.

• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately. Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.

• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.

• Participate in or lead project teams on installations and develop project contingency plans.

Minimum qualifications

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs or troubleshooting on technical equipment.

• Experience with diagnosing or troubleshooting operating systems, computer hardware or server hardware.

• Experience with networking protocols.

• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.

• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

• Ability to communicate in Thai and English fluently to engage with local vendors and internal stakeholders across APAC.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.

• 4 years of experience in maintenance and monitoring of server systems.

• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).

• Experience working within a data center or network operation center environment.

• Experience with Linux operating systems.

• Experience in project management, leadership, collaborating and partnering with teams.