About the job

Systems Development Engineering (SDE) at Google is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We don’t just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know it’s hard to control what you can’t measure – so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of Google systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.

Google brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of Google-scale services. Come build things that matter.

Google Distributed Cloud (GDC) provides Google managed hardware, including AI, security, and open source software, at the customer's place of business. GDC's Operation Support team provides 24/7 troubleshooting and problem-solving. We also handle alerts raised by automated monitoring and customer issues escalated by the Cloud Support team. When we need help, we're backed by a worldwide Site Reliability Engineering organization and domain-expert rotations.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Participate in on-call activities and manage the systems within the domain and work with the primary responders to help fix system issues.

• Troubleshoot technical issues, evaluate technical data, and develop recommendations for systems and services within the domain, respond to tickets/bugs within team defined Service Level Objectives (SLOs), and contribute to systems and services in related domains through bug reports and consultation.

• Work with customers on defining distributed systems requirements, testing procedures, and proposing solutions.

Minimum qualifications

• Bachelor's degree in Computer Science or IT-related field, or equivalent practical experience.

• 5 years of experience with systems automation, and with systems design and implementation.

• 5 years of experience with technical infrastructure (e.g., deployment, maintenance, troubleshooting), and with reliability of technical infrastructure.

• Experience with diagnostics and network diagnostics.

Preferred qualifications

• 5 years of experience working with vendors or customers.

• 3 years of experience writing production software in Python or Go for workflows and process automation.

• 3 years of experience in systems development engineering, system reliability engineering, software engineering with a focus on operations, or advanced systems administration.

• Experience with CI/CD tools and practices; integration tests, source control, release processes, monitoring, etc.