Jobs

Customer Engineering Manager, Digital Native Business, Google Cloud (English, Korean)
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On-site
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Full-time
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1w ago
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Lead a team of CE, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformation outcomes for customers and accelerate value realization.
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Foster customer partnership and provide thought leadership related to cloud, cross-pillar solutions, and expansion opportunities to drive technical wins.
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Partner with Sales to define technical go-to-market strategies and delivery plans, with a focus on winning new workloads and driving consumption within existing ones. Determine alignment, coverage, and staffing needs through planning stages.
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Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, working directly with our customers, partners, and prospects.
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Work cross-functionally across Google, partners, and your team to resolve technical roadblocks.
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineering (CE) Manager, you will lead and deploy a team of subject matter experts. This team works alongside customers to provide trusted technical and solution advice, accelerating workload migration and removing technical blockers. In this role, you foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
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Bachelor's degree or equivalent practical experience.
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10 years of experience with cloud native architecture in a customer-facing or support role.
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Leadership experience (e.g., people management, team lead, mentorship, coaching).
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Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
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Experience with technical conversations, demos, prototyping, or workshops with customers.
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Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders.
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About Google

Google specializes in internet-related services and products, including search, advertising, and software.
10,001+
Employees
Mountain View
Headquarters
$1,700B
Valuation
Reviews
3.7
25 reviews
Work-life balance
3.8
Compensation
4.2
Culture
3.4
Career
3.9
Management
2.8
68%
Recommend to a friend
Pros
Excellent compensation and benefits
Smart and talented colleagues
Great perks and work flexibility
Cons
Management and leadership issues
Bureaucracy and slow processes
Constantly changing priorities and reorganizations
Salary Ranges
57,502 data points
Junior/L3
L3
L4
L5
L6
L7
L8
Mid/L4
Principal/L7
Senior/L5
Staff/L6
Director
Junior/L3 · Data Scientist L3
0 reports
$176,704
total per year
Base
-
Stock
-
Bonus
-
$150,298
$203,110
Interview experience
9 interviews
Difficulty
3.4
/ 5
Duration
14-28 weeks
Offer rate
44%
Experience
Positive 0%
Neutral 56%
Negative 44%
Interview process
1
Application Review
2
Online Assessment/Technical Screen
3
Phone Screen
4
Onsite/Virtual Interviews
5
Team Matching
6
Offer
Common questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Product Sense
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