About the job

g Tech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and g Tech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Partner with executive stakeholders to build and drive a holistic strategy and narrative for the organisation that can make us successful in the next 1-3 years.

• Lead a team of high performing Managers and Digital Marketing Strategists who work collaboratively with Central Europe Mid Market Sales teams to drive marketing objectives and account level excellence for customers.

• Lead g Tech Ads Google Cloud Solution (GCS) initiatives for the Central Europe (CE) business, utilizing a keen sense of prioritization to deliver measurable business results.

• Achieve quarterly goals and growth objectives for multiple segments at the cluster/market level.

• Enable your team to problem solve for customer’s lifetime value by fulfilling business/marketing objectives. Build a “team first” culture internally and nurture business partnerships.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 15 years of experience working in customer relationship development by working with digital media or digital marketing/advertising solutions.

• 8 years of experience leading, mentoring, and developing teams.

• 5 years working with digital media or digital marketing/advertising solutions.

Preferred qualifications

• Experience collaborating with multiple stakeholders across organizational boundaries to influence across teams with similar objectives, aligning resources and direction.

• Understanding of Media Industry issues to advance Google's forward-looking strategies within the marketplace by being a creative and performance-minded thinker.

• Familiarity with offline media, Brand Lift, marketing measurement and attribution techniques (e.g., offline measurement, MMM, MTA, attribution) and Google advertising products (e.g., Google Ads, Google Analytics, Google Marketing Platform, etc.).

• Excellent written/verbal communication, business judgment and investigative skills, including using data to drive strategy and business action, making presentations to C-Level/Executive audiences.