Network Operations Engineer, Optical Transport at Google

Minimum qualifications:

• Bachelor's degree in a technical field or equivalent practical experience.
• 2 years of experience in Optical or IP network operations.

Preferred qualifications:

• Experience with Unix/Linux administration, with scripting/coding.
• Ability to work weekend days and shifts outside of normal business hours (typically 4-day weeks, with no off-shift pager duty).
• Ability to communicate in English fluently to support client relationship management in this region.
• Excellent troubleshooting and creative problem-solving skills.

About the job

As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.

You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world’s most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.

Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.

Responsibilities

• Monitor network stability and performance, ensuring 24x7 operations and resolving service impacts as they occur.
• Support Google's internal teams by troubleshooting service impacting issues involving the network.
• Act as an externally facing point of contact to facilitate handling of problem reports and maintain relations with network peers and vendors.
• Act as an internally facing point of contact to escalate technical issues and communicate network status.
• Oversee and execute planned network maintenance work, minimizing impact to Google services.