About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As an Outcome Technical Sales Specialist Manager, you lead and deploy a team of subject-matter-experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of delivery, and consumption across the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The Canada base salary range for this full-time position is CAD 194,000-199,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead a team of Outcome Technical Sales Specialists, focusing on team culture, strategy, and skills development to deliver cloud outcomes for customers and accelerate value realization.

• Balance technical leadership with operational excellence, support team’s progress against delivery plans to drive the initial and ongoing ramp of workloads.

• Develop customer executive relationships and act as a partner on cloud, transformation implementation, expansion opportunities, and escalations.

• Work cross-functionally across Google, partners, and your team to resolve technical roadblocks including capacity needs and constraints and product problems affecting customer satisfaction.

• Contribute to business growth forecasting.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 10 years of experience with cloud native architecture in a customer-facing or support role.

• Experience in leadership (e.g., people management, team lead, mentorship, coaching).

• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

• Experience leading technical conversations, demos, prototyping, or workshops with customers.

• Ability to travel up to 30% of the time as needed.

Preferred qualifications

• Experience with software life-cycles, building tools, and developing software for distributed systems (e.g., data platform, AI/ML, infrastructure).

• Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.

• Experience managing a team through pre-sales processes and career development (e.g., account mapping, quota setting, performance management, managing information).

• Experience driving delivery and consumption plans for cross-functional cloud solutions.

• Experience engaging with, and presenting to, technical stakeholders or executive leaders.