About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Partner with global customer solutions sales teams, Google advertisers and agencies to increase adoption and usage of Google’s first-party data measurement solutions (e.g. enhanced conversions, Google tag gateway, customer match, conversion lift etc).

• Work with sales teams based on a quarterly named client list via co-pitches, pre-pitch support. Collate information regarding common objections, successful strategies, product knowledge gaps, etc. and facilitate internal and external product trainings.

• Develop an understanding of the GCS advertisers’ measurement opportunities and challenges in the privacy first world, in order to create activation strategy to drive current and future measurement products across APAC and help evolve the future strategy and GTM approach.

• Monitor and report on key drivers/metrics. Work with team leads to ensure effective narratives are developed. Leverage those resources to equip promoters with product knowledge.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 4 years of experience in product management, marketing, management consulting, or project management in technology.

• Experience working with product management or engineering teams, executive leadership, and cross-functional stakeholders.

• Experience developing business strategies or managing cross-functional initiatives.

Preferred qualifications

• Experience in influencing executive-level managers, and sellers both in and outside Google via 1-1 and 1-many format.

• Experience pitching and activating measurement solutions across a sales organisation.

• Understanding of the GCS organisation and how to activate sellers on products.

• Ability to work on complex operational and strategic initiatives.

• Ability to set own OKRs, prioritize and allocate resources to highest impact initiatives and projects.

• Excellent leadership problem-solving, written and verbal communication skills.