Build and maintain relationships with executive cross-functional key stakeholders in customer or partner organizations to deliver or manage quality technical solutions and services.

Influence major product decisions based on developer feedback or technical expertise.

Lead the scalability of existing solutions or create repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions.

Strategize surrounding solution code development in collaboration with internal or external developers, users, partners, clients, and stakeholders (as needed).

Collaborate with cross-organizational stakeholders and in their respective process lifecycle to provide technical guidance or identify possible existing or new technical solution offerings to help shape outcomes.

Bachelor’s degree or equivalent practical experience.

7 years of experience troubleshooting technical issues for internal/external partners or customers.

Experience in either system design or reading code (e.g., Java, C++, Python).