Associate Google Cloud Learning Lead, gReach Program for People with Disabilities or Veterans (장애인 or 보훈대상자) (English, Korean)

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This role is exclusively for people who have/or are in the process of applying for a government-issued disability or veteran certificate. (해당 직무는 한국정부에서 발급한 장애인 증명서 또는 보훈대상자 취업지원증명서를 소지하고 있거나 신청할 자격이 있는 사람들만 지원 가능합니다.)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in using technology and internet.
• Ability to communicate in English and Korean fluently in order to interact with local stakeholders.

Preferred qualifications:

• Experience in project management, relationship management and change management.
• Experience with communicating and collaborating cross-functionally.
• Excellent investigative and problem solving skills, with the ability to analyze data, trends and provide recommendations.
• Excellent organizational or troubleshooting skills.

About the job

The g Reach Program is a 12-month paid upskilling program for early career and industry professionals (with less than 5 years of working experience) with disabilities where participants will receive on-the-job-training and work on a range of projects. The goal of the g Reach program is to provide participants from underrepresented groups with the opportunity to grow their career as professionals.

g Reach Associates will be placed in teams across different product areas. Participants will have the opportunity to be exposed to career opportunities at Google and further sharpen their professional skills. The g Reach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google.

As a g Reach Associate, you will work on one large project, complete a few smaller projects, or do the day-to-day work to support the business. You will contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of their g Reach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring, and supporting the professional development of the g Reach Program.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Help in building creative solutions to test customer needs using Google Cloud. Improve product feature offerings by providing customer feedback to internal cross-functional teams including product management and engineering.
• Collaborate with customers and other Googlers to manage and motivate successful adoption of Google Cloud. Help develop recommendations for solution architectures and consulting services.
• Guide customers through the entire innovation lifecycle, building roadmaps and motivating achievement of milestones.
• Solve customer's operational issues through problem solving and technical troubleshooting, while working with internal teams to motivate resolution. Help customers get answers to product questions.