refresh

Trending companies

Trending companies

Jobs

JobsGoogle

Customer Engineer, Google Cloud Platform, SMB (English, Japanese)

Google

Customer Engineer, Google Cloud Platform, SMB (English, Japanese)

Google

·

On-site

·

Full-time

·

2w ago

About the job

Technology is at the core of everything we do, especially in the world of Internet advertising. Sales Engineers are the behind-the-scenes brains for the proposals the Partner Development team pitches to our partners. Your strong software development background, detailed knowledge of web technologies and online advertising are key to working with the engineering and sales teams to create custom solutions for our partners. You are responsible for the entire technical back-end, from interpreting and writing technical specifications to the creation and implementation of the final plan. As the go-to technical expert for the team, you help design the solutions that make our partnerships successful.

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s technology–all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

In this role, you will assist your partner sales Googlers by problem-solving key technical issues for our customers. You will liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.

  • Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

  • Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.

  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.

  • Acquire new logos, create and build customer relationships from scratch, and establish yourself as a trusted advisor on their long-term technology and business decisions.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.

  • 4 years of experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

  • 4 years of experience working with digital native customers.

  • Experience delivering technical presentations.

  • Experience in data and AI, including generative AI and agentic AI solutions and environments.

  • Ability to communicate in English and Japanese fluently in order to support client relationships in the region and interact with local and international stakeholders.

Preferred qualifications

  • MBA or Master's degree in Computer Science or a related field.

  • Experience with WAN/internet-related technologies and architectures across SaaS, PaaS, IaaS, and cloud productivity suites.

  • Experience architecting and developing software or infrastructure for scalable and secure distributed systems.

  • Experience with relational databases, NoSQL databases, or Big Data technologies and containers.

Total Views

0

Apply Clicks

0

Weekly mock applicants

0

Bookmarks

0

About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

3.7

25 reviews

Work-life balance

3.8

Compensation

4.2

Culture

3.4

Career

3.9

Management

2.8

68%

Recommend to a friend

Pros

Excellent compensation and benefits

Smart and talented colleagues

Great perks and work flexibility

Cons

Management and leadership issues

Bureaucracy and slow processes

Constantly changing priorities and reorganizations

Salary Ranges

57,502 data points

Junior/L3

L3

L4

L5

L6

L7

L8

Mid/L4

Principal/L7

Senior/L5

Staff/L6

Director

Junior/L3 · Data Scientist L3

0 reports

$176,704

total per year

Base

-

Stock

-

Bonus

-

$150,298

$203,110

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense