About the job

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As an Engineering Analyst in Trust and Safety Search, you will work to discover, measure, and mitigate user trust risks in Search through automated and scalable solutions. This includes working on Search results and various Search features with a focus on deceptive behaviors, such as webspam and scams. You will build relationships and work closely with Search engineers, Product Managers (PMs), and User Experience (UX) specialists to protect Google Search users from spam and harmful content.

You will apply your investigative and technical skills to identify and prevent manipulative and deceptive behaviors, contribute to the development and enforcement of spam guidelines, and partner with engineering teams to enhance search ranking algorithms. Our aim is to resolve problems at scale by working with engineers on automated product protections, Large Language Model (LLM) solutions, or through vendor support.

At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

The US base salary range for this full-time position is $132,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Develop domain knowledge in Search infrastructure, ranking signals, and products, and develop prompt-based artificial intelligence (AI) raters that can evaluate content safety in Google products.

• Investigate and analyze patterns of badness and abuse on Google Search, utilizing data-driven insights to develop countermeasures and enhance platform security.

• Analyze large datasets to identify trends, patterns, and anomalies that may indicate abuse or quality issues within Google Search.

• Collaborate effectively with cross-functional teams, including Engineering, Product, Policy, and Legal, to develop and implement solutions that enhance search quality and user trust.

• Translate technical analyses into clear, concise, and actionable insights for both technical and non-technical stakeholders. This role will be exposed to graphic, controversial, or upsetting content.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.

• 2 years of experience managing projects and defining project scope, goals, and deliverables.

Preferred qualifications

• Master's degree in a quantitative field.

• 2 years of experience with one or more of the following languages: SQL, R, Python, or C++.

• 2 years of experience with machine learning systems.

• Experience in working with abuse, spam, fraud or malware.

• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.