About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Mid-Market Sales (MMS) team is a growth engine for clients in Google Customer Solutions (GCS) designed to grow businesses in Japan. We are dedicated to understanding business goals by providing advertising solutions to drive business success.

In this role, you will use your knowledge of advertising and industry vertical to help the team identify and enable opportunities by contributing to business plan development, account-level strategy, and annual activation plans. You will support the team in business strategy development, presenting, customer relationship growth, and opportunity sizing. You will contribute to cross-team collaborations to support customer growth, align on opportunity/project timelines and goals, and ensure Google solutions are presented to customers. You will develop relationships with customers, acting as a point of contact.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Establish a partnership with executives and serve as a trusted consultant with a firm understanding on industry insights and solutions, optimizing and expanding their advertising investment.

• Manage a group of businesses by understanding what promotes growth, identify opportunities for growth, manage risks and create multi-quarter plans for growth.

• Prioritize and deliver an quality customer experience to Google's advertisers.

• Coach junior teammates in the organization to expand skills that cultivate customers growth and contribute to overall team success.

• Generate plans by collaborating with specialists, engineers and product teams, and define business goals, key strategies and metrics for success.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 8 years of experience with working in advertising business, marketing, consulting, media or advertising agencies.

• Ability to communicate in Japanese and English fluently to support client relationship management in this market.

Preferred qualifications

• 15 years of experience successfully navigating and delivering results within a complex, matrixed, or global organization.

• Experience in managing a portfolio in an advertising or media sales context, and ability to achieve quotas to drive growth.

• Experience in working with advertisers, agencies or clients, and collaborating with C-level stakeholders.

• Ability to assess and solve client needs by sales techniques, including questioning, objection management and engaging promotions.

• Excellent thought leadership and executive functioning skills within the digital marketing space.