About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

In this role, you will work with your respective set of advertisers to shape their business growth and strengthen long-term relationships. You will drive scalable product adoption and business growth. You will anticipate how decisions are made at a C-Level, you will explore and uncover the business needs of customers, and understand how the range of product offerings can grow their business. You will set the goal and strategy for how their advertising can reach users. You will drive growth for the book of business and win a share of wallet for Google.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a portfolio of customers alongside account managers to consistently deliver against goals, while prioritizing and delivering an outstanding sales experience to customers.

• Establish credibility with executives and serve as a trusted consultant to optimize and expand their advertising investment, by understanding business drivers, identifying opportunities for growth, managing risks, and creating multi-quarter plans for sustainable business growth.

• Drive business growth, long-term partnerships, business planning and strategy, review, and education for customers.

• Collaborate with cross-functional teams to enable customer growth.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in stakeholder management, client management, sales pitching, and sales industry.

Preferred qualifications

• Knowledge of traditional and online marketing strategy and tactics, and products across all digital advertising product areas.

• Knowledge of the local market.

• Ability to think strategically about complex issues and develop recommendations and action plans

• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.

• Excellent investigative skills.