Work closely with gUP Enablement and Product Vertical teams to understand business requirements that drive the need for automated support solutions.

Help create and maintain a forward-looking pipeline and forecast of Authorable Workflows (AWFs), ensuring they are effectively integrated into the pipeline funnel.

Work closely with design and authoring vendors to ensure timely completion of the design phase and the high-quality delivery of AWF builds.

Prepare status updates for stakeholders and manage cross-functional communications across multiple teams (e.g., Analytics, Content, UX, and Product Support).

Set up and complete experiments to measure AWF impact, manage development risks, and drive pre-launch activities to secure necessary approvals.

Bachelor’s degree or equivalent practical experience.

8 years of experience in a project management or a customer-facing role.