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Google
Google

Organizing the world's information and making it universally accessible.

Customer Engineer, Cloud AI Platform, Google Cloud

RoleInfrastructure
LevelMid Level
WorkOn-site
TypeFull-time
Posted3 months ago
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Benefits and perks

Parental Leave

Learning Budget

Unlimited PTO

Healthcare

Required skills

Python

TensorFlow

Apache Spark

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical business teams to differentiate Google Cloud to the customers. You will serve as the technical authority on integrating Generative Artificial Intelligence (GenAI) into enterprise environments, moving beyond the chat interfaces to architecting secure and data-connected solutions. You will engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will blend market knowledge and experience in technical engagement to prove the value of the Google Cloud AI portfolio.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Drive the technical win for workloads within Gemini Enterprise to ensure adoption, supporting the business cycle from technical evaluation through customer ramp. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

  • Combine business strategies with development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.

  • Provide technical consultation to customers on enterprise AI integration patterns, serving as a technical advisor and building customer relationships.

  • Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Work within Product and Engineering management systems to document, prioritize, and drive resolution of customer feature requests and issues.

  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.

  • 10 years of experience with cloud native architecture in a customer-facing or support role.

  • Experience in architecting solutions that integrate AI models through agents with enterprise data sources using patterns like RAG, Text-to-SQL, and semantic search.

  • Experience with coding in Python, JavaScript or TypeScript, Go, or Java, to demo, prototype, or workshop integration patterns with customers.

  • Experience with search systems including retrieval, ranking, and search quality tuning.

  • Experience with presenting to technical stakeholders and executive leaders.

Preferred qualifications

  • Experience developing agents using frameworks such as Lang Graph, Semantic Kernel, or the Google AI Agent Development Kit (ADK).

  • Experience with i PaaS, API Gateways, or Enterprise Service Buses (ESBs) in a cloud environment.

  • Knowledge of Application Integration Governance and Security, including OAuth2 flows and credential management.

  • Knowledge of observability constructs including distributed tracing, logging, and audit logging for AI applications.

  • Knowledge of functional evaluation metrics used to assess Model Quality and Agent Quality.

  • Understanding of integration patterns using OpenAPI and Model Context Protocol (MCP) to connect AI agents with business systems and API Gateways.

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

10 reviews

4.5

10 reviews

Work-life balance

3.2

Compensation

4.3

Culture

4.1

Career

4.2

Management

3.8

82%

Recommend to a friend

Pros

Great benefits and perks

Innovative and interesting work

Career development and learning opportunities

Cons

High pressure and expectations

Long hours and heavy workload

Fast-paced and overwhelming environment

Salary Ranges

57,503 data points

Mid/L4

Mid/L4 · Accessibility Analyst

1 reports

$214,500

total per year

Base

$165,000

Stock

-

Bonus

-

$214,500

$214,500

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense