About the job

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing business ramp for customers, clearing blockers and ensuring they get the benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, adoption, and future expansion opportunities.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and orchestrate a structured deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).

• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.

• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption.

• Identify expansion opportunities for new workloads within the account during project execution.

• Drive product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 4 years of experience with cloud native architecture in a customer-facing or support role.

• Experience in deployment planning, orchestration, or change management.

• Experience in programming languages, debugging, or systems design.

• Experience engaging with, presenting to, or influencing technical stakeholders or executive leaders.

Preferred qualifications

• Experience promoting technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations, or security.

• Experience with Google Cloud products and differentiation from competition.

• Experience with object-oriented programming languages (e.g., Python, Java), and using technical insights to remove blockers and accelerate customer deployment.

• Experience working with product and capacity teams to resolve technical and capacity blockers.