About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

As a Data Center Technician, you will install, configure, test, troubleshoot and maintain hardware (e.g., servers and its components) and server software for the Google Cloud region in Korea. You will take on the installation of components such as networks, routers, and switches. You will participate in or lead project teams on installations and develop project contingency plans. You will work with the infrastructure of computer technology.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

• Lead efforts, or projects in the deployment, maintenance, and support of the Seoul cloud region.

• Lead complex troubleshooting, and resolve critical or escalated technical issues.

• Help test and troubleshoot new server hardware components and designs.

• Configure and troubleshoot Linux OS-related issues on servers.

• Provide on-call shift support as needed.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• Experience in troubleshooting hardware/network related issues using Linux tools.

• Experience with Linux Professional Institute Certification (LPIC) or working with Linux (e.g., Red Hat, Slackware, Fedora, SUSE, Ubuntu, Debian, Gentoo), Unix (e.g., Solaris, AIX, HP-UX, BSD), or other similar operating systems.

• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.

• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• 4 years of experience in maintenance and monitoring of server systems.

• Experience leading project teams on installations and developing project contingency plans.

• Experience in project management and leadership, and collaborating and partnering with teams.

• Understanding of intermediate operating system, PC hardware and networking concepts, tools, and protocols.

• Ability to manage manual movement and installation of racks, and work with infrastructure.

• Ability to communicate in English and Korean fluently in order to communicate with local vendors and clients.