Develop and execute a playbook for engagement to ensure Global Communications and Public Affairs (GCPA) has a clear set of principles and processes for when and how to engage on social media on reputation issues, both proactively and reactively.

Lead rapid response within the communications social team, serving as the primary point of contact for crisis response while advising communication teams on appropriate responses using communications expertise and data.

Co-develop tools for issue detection and rapid response, and streamline existing processes by working with cross-functional teams to inform new measurement and listening tools for detecting issues and proactive opportunities and acting on them, while co-establishinhg and raising awareness of signals, benchmarks, and processes we can use to inform decision-making; measure the rate of response to alerts and track overall effectiveness.

Shape the proactive News from Google strategy on X and other platforms, focusing on key campaign areas and reputational issues, in co-ordination with the rest of the social team.

Bachelor's degree or equivalent practical experience.

10 years of experience in public relations, media relations, or communications.