About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use the strategic acumen and presentation skills to engage with technical and business leaders, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting business goals.

• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.

• Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers, continue to lead the technical engagement in the solution phase.

• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.

• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 10 years of experience with cloud native architecture in a customer-facing role.

• Experience in virtualization, containerization, and programming for systems design and prototyping.

• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

• Experience in translating business objectives for China digital native enterprise-level accounts into Cloud solutions across infrastructure, data, and AI.

• Ability to communicate in Mandarin fluently to support client relationship management in this region.

Preferred qualifications

• Advance degree in Software Engineering, Computer Science, or a related technical field.

• 15 years of experience in technical consulting, solution engineering, or cloud architecture.

• Experience in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Cloud AI, Security, or Networking.

• Experience leading cross-functional teams and external partners through implementation and negotiation projects.

• Ability to define migration road maps, inventory software estates, and build financial cases for cloud adoption.

• Ability to cultivate C-level relationships and influence the direction at the executive level.