About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As the Strategic Agency Manager, you will partner with performance media agencies, focus on C-level stakeholder relationships, and co-create business growth strategies with a portfolio of agencies by identifying and executing opportunities for growth. In this role, you will focus on increasing digital capabilities and strengthening long-term commercial growth partnerships within our GCS agencies, driving scalable business growth and product adoption across the broader portfolio of agency-managed accounts. You will drive alignment on the allocation of the strategic resources for these agencies, to fuel your growth enablement initiatives, collaborating with client strategists and product specialists to deliver mutual business growth to our agencies, their customers, and to Google. You will also develop the acquisition and promote capabilities of your assigned agencies across all levels of the organization in order to enable sustainable business growth for all parties.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Deliver against ambitious quarterly business and product objectives. Grow agency business by driving scalable product adoption and growth across a broad portfolio of agency clients.

• Own a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.

• Work towards long-term goals on new and existing business consistently, while prioritizing and delivering outstanding sales experiences to Google's agency partners.

• Manage and strengthen primary agency relationships from C-level all the way down, including media planners and buyers.

• Shape the agency program by being a thought partner for the agency lead on initiatives and agency-level planning.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 4 years of experience in sales, business development, partnerships, management consulting, or account management, in the digital marketing/advertising industries.

• Experience working in the French market with C-level executives and cross-functionally across all levels of management.

• Ability to communicate in English and French fluently to support client relationship management in this region.

Preferred qualifications

• Experience managing relationships with or working within French media agencies.

• Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling and selling.

• Knowledge of agency business models, customer growth and new business acquisition for agencies.

• Knowledge of online marketing strategy and tactics, with expertise in managing digital advertising campaigns with a focus on performance marketing.

• Ability to own a portfolio in a sales context and consistently overachieve quotas to drive growth.

• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.