About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

The US base salary range for this full-time position is $113,000-$161,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide high-touch operational support for Google cloud platform (GCP) customers.

• Help customers resolve issues with network services, and assist with troubleshooting issues with connectivity and performance.

• Validate and test customer configurations in an interop lab environment.

• Write workflow automation to improve the customer experience.

Minimum qualifications

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.

• 1 year of experience with network routing protocols, design and troubleshooting, with network equipment providers.

• Experience in SQL.

Preferred qualifications

• Experience with network design.