Maintain when are postmortems required guidance.

Monitor global incidents from multiple data sources and ensuring Data Center Operations (DCOps) is adhering to postmortem requirements.

Ensure root cause analysis (RCA) is being performed and work with a cross-functional team to continually improve our RCA methodology.

Drive postmortems to closure by keeping stagnant AIs moving forward and breaking down barriers between cross-functional teams.

Develop and deliver comprehensive postmortem training for the global DCOps team.

Bachelor's degree in a technical field, or equivalent practical experience.

5 years of experience in program management.

Experience in power and cooling infrastructure.

Experience in postmortem and Root cause analysis (RCA).

Ability to travel up to 30% of the time as needed.