About the job

People Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.

The Canada base salary range for this full-time position is CAD 146,000-150,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in Canada role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Conduct fair, thorough, and timely investigations into allegations of violations of Google’s HR policies or local law and policies to ensure fair treatment of all Googlers, while ensuring investigations, complaints, and disciplinary processes are managed efficiently and fairly in accordance with local requirements.

• Collaborate with Employee Relations and Partner Investigations (e.g., Regulatory Affairs, Security) across teams and time zones, including taking notes, advising, and drafting or delivering discipline.

• Address and advise on workplace concerns in line with local processes (e.g., pay, level, performance) and any other conduct that may breach policies.

• Resolve and de-escalate matters and communicate clear guidance and coaching to Googlers, People Operations (POps) partners, and management, influencing as needed.

• Draft summaries and recommendations to document and resolve issues and provide advice as necessary.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 7 years of experience in a human resources business partner (HRBP) or employee relations role, or equivalent experience as an employment attorney, workplace investigator, or similar role.

• Experience interpreting policies and applying legal advice.

• Experience consulting directly with employees and management.

Preferred qualifications

• Experience advising on a range of employee relations issues, including reorganizations and performance issues.

• Ability to manage global projects and to organize and analyze data.

• Ability to work across different identities, apply an intersectional lens in daily work and interactions, and diffuse or de-escalate difficult conversations and situations.

• Ability to manage stakeholders and influence outcomes in a global organization.

• Ability to communicate in French and English fluently to support employee relations in this region.

• Excellent investigation interview techniques, communication, influencing, and writing skills.