About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

As a Logistics Operations Manager, you will lead and manage all logistics operations required within the Google data center campuses and mini-clusters in North and South America. Standard services include receiving, shipping, quality control, rack movements, rack placement, tray assembly, cabling, spare parts management, decommissions, returns, and RMA's (Return Merchandise Authorizations).

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $108,000-$155,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Own day-to-day logistics operations management of assigned data center(s).

• Create, lead, and support cross-functional company initiatives/projects. Manage quarterly budgets, invoice control, and capital improvement projects within your locations.

• Manage 3PL partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes and/or improvements.

• Manage relationships with multiple internal customers at data centers. Drive alignment and prioritization of initiatives in a fast-paced environment with many interdependencies.

• Recognize improvement opportunities to the cost and/or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.

Minimum qualifications

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.

• 5 years of experience managing third-party logistics providers/vendors.

• 5 years of experience in operations management, problem solving, 3PL vendor relationships, budget creation, and cost management.

Preferred qualifications

• Master's degree in Supply Chain, project management certification or relevant experience.

• Ability to calmly and effectively handle multiple and changing priorities.

• Effective analytical skills, with the ability to apply structured thinking and logic to your work and provide solutions to challenges.

• Excellent decision-making, communications, and follow-up skills.