About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As an account manager, you will develop your understanding of the advertising and gaming industry to protect and contribute to business growth. You will work on tasks within the scope of your team's account plan, supporting your team in identifying gaming clients needs and translating their objectives into action through campaign implementation, optimization, campaign expansion, and core account hygiene. You also support provision of data-driven strategic and tactical recommendations to gaming clients, partner teams, and leadership based on analyses and utilize insights to influence others and drive change, and to support clients growth to help ensure Google’s solutions are presented to clients.

Responsibilities

• Provide excellent customer service to Google's advertisers and identify and solve client challenges proactively and creatively. Develop tactical account plan and execution and be responsible for taking the client strategy and executing it.

• Develop stakeholder maps for clients and agencies, foster and develop key relationships. Drive and manage practitioner-level contacts for clients and agencies.

• Act as the primary contact for troubleshooting, how-to emails, new products and policy and fielding implementation questions.

• Educate and advocate for Google and our products when presenting to clients and agencies on new products, campaign results and performance.

• Learn Google's ongoing development of advertiser products and work with product teams to maximize marketing results and to drive clients business success.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 2 years of advertising, consultative sales, business development, online media environment, or marketing roles.

• Ability to communicate in English and Korean fluently to engage with clients in the region.

Preferred qualifications

• 2 years of experience working in a complex organization.

• Experience in sales, business development, marketing, media, or the gaming and apps industry.

• Experience in relationship management and a track record of reaching and exceeding goals.

• Ability to quickly complete a large volume of high-quality work and detail-oriented while seeing a big picture.

• Excellent problem-solving skills.