About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical business teams as a data management subject matter expert to differentiate Google Cloud to our customers in the startup ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database and application migrations and data back-ends for new application development. You will use expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle.

• Share storage and database expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.

• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.

• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.

• Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 6 years of experience in a Customer Engineering role.

• Experience in architecting solutions for data transformation, migration, governance plans, availability, or disaster recovery.

• Experience with Cloud products.

• Experience working with Startup/Scaleup.

Preferred qualifications

• Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.

• Experience in understanding a customer’s existing software workloads.

• Experience in working with the startup ecosystem.

• Ability to define a technical migration roadmap to the Cloud reflecting specific customer needs.