About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

The Global Logistics team’s North America/South America (NASA) Operations supports material movements to meet technical infrastructure demand throughout the region. As the business continues to scale, we want to take a deeper look at how to deliver equipment more efficiently, compliant with international trade rules and regulations, while driving excellent outcomes for the customers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $111,000-$159,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Oversee customs brokers, carriers and third-party logistics providers in the North America/South America region.

• Monitor regulatory import and export requirements and business needs to implement smart solutions.

• Publish trade compliance metrics and identify opportunities for improvement.

• Provide project management and subject matter support for key business unit(s) with their strategic initiatives.

• Prepare trade compliance performance and periodic business reviews for services providers and work in close partnership with logistics, trade compliance legal and enablement teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 5 years of experience working in a trade compliance operations role.

• Experience working in US customs regulations and export/import controls and Harmonized Tariff Schedule (HTS) classifications.

• Experience managing regional customs brokers.

• Experience with Partner Government Agency (PGA) requirements, such as FDA, EPA, and FCC.

Preferred qualifications

• Licensed Customs Broker (LCB) or Certified Import Specialist (CIS).

• Experience collaborating with third-party logistics (3PL) partners and extended workforce providers, with the ability to provide compliance process training to non-compliance stakeholders.

• Experience working in an international, collaborative, and cross-functional environment.

• Knowledge of United States (US) export/import control and North America/South America country-specific trade regulations as well as experience in customs broker management.

• Ability to use the ACE portal, SAP, GTM (docs, sheets, etc.).

• Ability to communicate in English and Spanish fluently in order to present information to executive level management.