About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

Operate the world's most reliable network as a strategic advantage for Google. Who we are, we are a group of network development engineers responsible for break/fix firefighters for Google transport and peers infrastructure, simply we are maintaining the roads, bridge, sidewalk and tunnels so that users have reliable services all the time.

As an Operations Engineer, your priority is not just to handle the operational events and maintain our Service Level Objective (SLOs)/services but also to try to stop it from happening again. If you cannot stop it from happening, you will minimize the efforts needed to handle it by expanding our boundaries and learning new technologies as you go and use those new technologies as a team multiplier.

Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google’s data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.

The US base salary range for this full-time position is $150,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Act as a first responder for faults and outages on Google's production network.

• Diagnose, troubleshoot, and resolve complex network issues to restore service and maintain network health.

• Perform root cause analysis on network incidents and implement corrective actions to prevent future occurrences.

• Identify opportunities for and contribute to the development of automation and tooling to improve repair times and reduce manual effort.

Minimum qualifications

• Bachelor's degree in a technical discipline, or equivalent practical experience.

• 6 years of experience in network operations.

• Experience in a data networking leadership or people management role.

Preferred qualifications

• Experience in managing or leading large operations teams.

• Ability to use, understand and navigate Element Management System (EMS) and Network Management System (NMS) systems to manage optical networks.