About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage the whole business cycle for new business acquisition from early stages to closing the customers and managing the relationship for another 6 months to ensure customer satisfaction, performance, and upsell opportunities.

• Prospect and build a robust pipeline of new business, working in close partnership with our sales development, onboarding, agency, and marketing teams.

• Acquire high-touch, high-value business agreements through outbound prospecting, cold calling, consulting, educating, pitching, closing, and relationship management.

• Consult with clients to achieve domestic and export online marketing and business goals, utilizing the full suite of Google’s marketing solutions (i.e., YouTube, Google Search and Google Shopping, Google Display Network, app promotion).

• Deliver consistently against strategic goals while prioritizing and delivering an outstanding experience to Google's advertisers within Europe, the Middle East, and Africa (EMEA).

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 2 years of experience in new business sales and exceeding quota attainment.

• Ability to communicate in English and French fluently to support client relationship management in this region.

Preferred qualifications

• Experience in building a pipeline from scratch through strategic and tactical focus and execution.

• Experience in planning, delivering, and executing digital marketing campaigns, measurement, and creative strategy.

• Understanding of the online advertising industry and knowledge of the local market with insights into both digital and traditional media.

• Ability to navigate ambiguity, work independently, and work in a team environment.

• Excellent communication and influencing skills with the ability to pitch comprehensive advertising solutions for all clients.