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Customer Engineer, Platform, Strategic AI and ISV

Google

Customer Engineer, Platform, Strategic AI and ISV

Google

·

On-site

·

Full-time

·

1mo ago

Compensation

$147,000 - $218,000

Benefits & Perks

Flexible PTO policy

Annual team offsites

Learning and development stipend

Parental leave program

Wellness benefits

Top Tier compensation with equity

Required Skills

Python

TensorFlow

Airflow

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted business motions.

  • Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and in-depth workshops.

  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.

  • Facilitate the post-business transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.

  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.

  • 10 years of experience with cloud native architecture in a customer-facing or support role.

  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.

  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications

  • Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.

  • Experience building long-term technical strategies to uncover new workloads with customers.

  • Experience migrating applications and services to cloud platforms.

  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).

  • Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

3.7

25 reviews

Work Life Balance

3.8

Compensation

4.2

Culture

3.4

Career

3.9

Management

2.8

68%

Recommend to a Friend

Pros

Excellent compensation and benefits

Smart and talented colleagues

Great perks and work flexibility

Cons

Management and leadership issues

Bureaucracy and slow processes

Constantly changing priorities and reorganizations

Salary Ranges

63,375 data points

Junior/L3

L3

L4

L5

L6

L7

L8

Mid/L4

Principal/L7

Senior/L5

Staff/L6

Director

Junior/L3 · Data Scientist L3

0 reports

$176,704

total / year

Base

-

Stock

-

Bonus

-

$150,298

$203,110

Interview Experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer Rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview Process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense