
Organizing the world's information and making it universally accessible.
Customer Engineer, Platform, Strategic AI and ISV
Compensation
$147,000 - $218,000
Benefits and perks
•Unlimited PTO
•Learning Budget
•Parental Leave
•Equity
Required skills
Python
TensorFlow
Airflow
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
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Develop and own the technical account plan and strategy, participating in planning and supporting targeted business motions.
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Combine business, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and in-depth workshops.
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Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
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Facilitate the post-business transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
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Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
Minimum qualifications
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Bachelor's degree or equivalent practical experience.
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10 years of experience with cloud native architecture in a customer-facing or support role.
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Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
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Experience engaging with, or presenting to, technical stakeholders or executive leaders.
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Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
Preferred qualifications
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Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, security.
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Experience building long-term technical strategies to uncover new workloads with customers.
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Experience migrating applications and services to cloud platforms.
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Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).
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Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
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About Google

Google specializes in internet-related services and products, including search, advertising, and software.
10,001+
Employees
Mountain View
Headquarters
$1,700B
Valuation
Reviews
10 reviews
4.5
10 reviews
Work-life balance
3.2
Compensation
4.3
Culture
4.1
Career
4.2
Management
3.8
82%
Recommend to a friend
Pros
Great benefits and perks
Innovative and interesting work
Career development and learning opportunities
Cons
High pressure and expectations
Long hours and heavy workload
Fast-paced and overwhelming environment
Salary Ranges
57,503 data points
Mid/L4
Mid/L4 · Accessibility Analyst
1 reports
$214,500
total per year
Base
$165,000
Stock
-
Bonus
-
$214,500
$214,500
Interview experience
9 interviews
Difficulty
3.4
/ 5
Duration
14-28 weeks
Offer rate
44%
Experience
Positive 0%
Neutral 56%
Negative 44%
Interview process
1
Application Review
2
Online Assessment/Technical Screen
3
Phone Screen
4
Onsite/Virtual Interviews
5
Team Matching
6
Offer
Common questions
Coding/Algorithm
System Design
Behavioral/STAR
Technical Knowledge
Product Sense
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