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Outcome Customer Engineer, SaaS, Google Cloud

Google

Outcome Customer Engineer, SaaS, Google Cloud

Google

·

On-site

·

Full-time

·

1w ago

  • Develop an AI deployment plan across customer and partner teams, clearing architectural blockers, and ensuring organizational readiness for launch.

  • Execute technical unblocking for key workloads, including writing enterprise grade code, debugging Gemini Enterprise and third-party IT solutions, and architecting enterprise AI solutions.

  • Drive and track the activation of Gemini Enterprise licenses, moving customers to consumption by executing plans, and ensuring quick transitions from basic adoption to advanced AI-assisted workflows.

  • Identify opportunities to expand the AI footprint within the account. Discover new use cases such as reasoning tasks or multi-modal agents that drive cross-functional adoption and justify new license agreements.

  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

In this role, you will lead the execution of enterprise Artificial Intelligence (AI) workloads from proof of concept to production. You will be working on Gemini Enterprise engagements to accelerate customer adoption and sustained usage with impact on customer business outcomes and Google Cloud business growth. You will create, manage, and execute the deployment plan, transitioning Gemini Enterprise license agreements into production workloads by providing technical leadership to customers and partners. You will have an impact on the velocity and incremental consumption of customer license agreements, leading to accelerated value realization, higher adoption, and future expansion opportunities.

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

  • 10 years of experience in designing, building, and deploying technical solutions, including experience in prototyping concepts for production environments.

  • 7 years of experience with cloud native architecture in a customer-facing or support role.

  • Experience in deployment planning, orchestration, or change management.

  • Experience in programming languages, debugging, or systems design.

  • Experience with collaborating and presenting to technical stakeholders or executive leaders.

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

3.7

25 reviews

Work-life balance

3.8

Compensation

4.2

Culture

3.4

Career

3.9

Management

2.8

68%

Recommend to a friend

Pros

Excellent compensation and benefits

Smart and talented colleagues

Great perks and work flexibility

Cons

Management and leadership issues

Bureaucracy and slow processes

Constantly changing priorities and reorganizations

Salary Ranges

57,502 data points

Junior/L3

L3

L4

L5

L6

L7

L8

Mid/L4

Principal/L7

Senior/L5

Staff/L6

Director

Junior/L3 · Data Scientist L3

0 reports

$176,704

total per year

Base

-

Stock

-

Bonus

-

$150,298

$203,110

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense