About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will lead how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of operational changes, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for North and South America (NASA) Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements. This work will involve interacting with both data center and warehouse operations.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving team behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

The US base salary range for this full-time position is $136,000-$197,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead a team of logistics operations managers across multiple locations.

• Create, lead, and support cross-functional company initiatives and projects. Drive alignment and prioritization of initiatives in a fluid environment with many interdependencies.

• Oversee external logistics partnerships by managing and monitoring key performance indicators (KPIs), vendor performance scorecards, and the development of business cases to support logistics process changes or improvements.

• Manage quarterly budgets, invoice control, and capital improvement projects within your locations. Manage relationships with multiple internal customers at data centers.

• Identify improvement opportunities for the cost or quality of services provided. Proactively develop these into documented business cases, present them to peers and management for approval, and provide ongoing project management.

Minimum qualifications

• Bachelor's degree in Business, Logistics, IT, Operations, Engineering, a related field, or equivalent practical experience

• 7 years of experience in logistics and supply chain environments managing vendors (e.g., suppliers, manufacturers) or third-party logistics (3PL) groups.

• 5 years of experience in a customer or client-facing role supporting logistics operations.

• Ability to travel up to 25% of the time as required.

Preferred qualifications

• MBA or Master's degree in a related field.

• CSCMP certification.

• 7 years of experience building relationships with stakeholders or clients.

• 1 year of experience analyzing data and generating business insights in order to guide business decisions.

• Experience in data center equipment environments or computer component manufacturing.

• Ability to apply structured thinking and logic to your work and provide solutions to challenges with excellent problem-solving skills.