Business Effectiveness Lead, Google Services

About the job

In this role, you will lead, execute and contribute to organization wide initiatives, knowledge and information management cell (KIC) specific projects and cross-team projects to drive organization efficiency and impact for KIC and g Tech Users and Products (gUP). You will create KIC to influence organization initiatives and activate these in the team. You will work with stakeholder teams within the organization and ensure initiatives drive results and impact in KIC. You will assess, collate and drive projects around KIC team needs to break through silos and create best practices in KIC.

Google creates products and services that make the world a better place, and g Tech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $114000 - $164000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Create project plans, execute projects and recruit subject matter experts in the field. Create cross-KIC points-of-view to support executive decision making and influence gUP wide projects.
• Manage and activate projects from different levels of the organization within KIC.
• Create measurable outcomes for project success measurement and report on them.
• Work with executive stakeholders to secure buy-in, give progress updates and sign-off for projects with varying scope.
• Leverage data to draw insights about business opportunities and help drive decision making.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in project management or a customer-facing role.

Preferred qualifications:

• Experience developing and implementing programs and processes.
• Excellent problem-solving skills.