Serve as the advocate for g Tech services across Customer Experience operations for markets in the EMEA region for Google Customer Solutions (GCS) Acquisitions.

Engage effectively with sellers and sales leaders, interacting daily to activate solutions, drive process outcomes, and enable actionable resolution to escalations from the business.

Manage and represent g Tech relationships by collaborating extensively with cross-functional teams to represent a unified g Tech point of view with the GCS business.

Keep apprised of the latest shifts in sales strategies, incentives, barriers, and feedback to inform g Tech solutions design and delivery.

Conduct opportunity analysis and make recommendations to the sales team on where and how g Tech can drive value for advertisers.

Bachelor's degree or equivalent practical experience.

8 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions.

Ability to communicate in English and Japanese fluently as this is a customer-facing role that requires communicating with clients and stakeholders locally and internationally.