About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage the whole sales cycle for the new business acquisition and managing the relationship for another 6 months after closure to ensure the customer satisfaction, performance and upsell opportunities.

• Prospect and build a pipeline of new business and initiating relationships with new clients, working in close partnership with our sales development, onboarding, agency and marketing teams.

• Acquire high touch high value business agreements through outbound prospecting, cold calling, consulting, educating, pitching, closing, and relationship management.

• Consult with clients to achieve domestic and export online marketing and business goals, utilising the full suite of Google’s marketing solutions i.e., YouTube, Google Search and Shopping, Google display network, app promotion.

• Deliver consistently against strategic goals, while prioritising and delivering an outstanding experience to Google's advertisers within Europe, the Middle East, and Africa (EMEA).

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in new business sales and meeting business goals.

• Ability to communicate in Italian and English fluently to support client relationship management in this region.

Preferred qualifications

• Experience in planning, delivering and executing digital marketing campaigns, measurement and creative strategy.

• Experience in building a pipeline from scratch through tactical focus and execution.

• Understanding of the online advertising industry and local market with insights into both digital and traditional media.

• Ability to collaborate with cross-functional teams to develop a working strategy.

• Ability to be stand-alone, comfortable with ambiguity, and grow in a team environment

• Ability to pitch advertising solutions for all clients with excellent communication and influencing skills.