Strategic Agency Manager, Google Customer Solutions (Mandarin, English) at Google

About the job

As a Strategic Partner Development Manager, you'll open doors with potential partners, lead exploratory discussions and evaluate/develop business opportunities. You will lead cross-functional teams, provide thought leadership and serve as a mentor to managers and associates. You are comfortable escalating and presenting business development strategies and key issues to senior management. You'll work closely with Google Product, Engineering, Legal and Sales teams on new product initiatives and key strategic relationships that support our online advertising business.

As a Strategic Agency Manager, you will focus on growing long-term relationships with managed traditional media and digital agencies and drive growth through agency managed accounts with large brand and performance opportunities. You will provide the highest level of customer service to agency partners. You will develop Google solutions to drive business growth for high opportunity customers with the Account team, and implement campaigns.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Collaborate and consult with agencies with the goal of extending relationships, increase customer and agency base, and optimize their advertising investment.

• Deliver goals on new and existing business, while prioritizing and delivering an excellent business experience to Google's managed agency partners.

• Build data driven long-term agency plans to leverage market insights and research. Synchronize agency plans with agency and internal cross-functional teams to further develop the agencies.

• Analyze data trends and customer performance, develop business plans, prepare and conduct pitches and business presentations.

• Be a trusted thought partner for executive level to specific Account teams, including Media Planners and Buyers on initiatives and agency level planning.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 4 years of experience in business development, partnerships, marketing, or consultative business.

• Experience working with C-level executives and cross-functionally across all levels of management.

• Experience managing agreements or partnerships.

• Ability to communicate in Mandarin and English fluently to partner with local clients and region partners.

Preferred qualifications

• Experience improving business relationships and developing new business opportunities.

• Experience in advertising business, digital marketing, consulting, brand marketing, or in a media agency environment in China.

• Experience in developing relationships and presence with performance agencies or traditional media agencies.

• Ability to think strategically about complex issues and develop recommendations and action plans.

• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously.