About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As a Hybrid Senior Account Strategist, you will be part of an app specialist team working alongside Mid-Market Sales (MMS) sales teams in Brazil to grow GCS’s largest web-first customers using Google app products and services. You will strategically advise a portfolio of customers on app marketing strategies utilizing Google’s app marketing products to help them achieve their business goals. You'll be responsible for driving revenue and Year over Year (YoY) growth objectives for the team while ensuring our clients are consistently deriving value from their investments in Google's products.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Establish and cultivate strategic customer partnerships, with a strong emphasis on working collaboratively with the MMS partner organization. Focus on creating mutually beneficial relationships that enhance overall customer success with customer practitioners and executives.

• Leverage in-depth expertise in app solutions, optimization, customer growth mechanisms, and market trends to provide valuable insights to both partners and customers. Act as a subject matter expert in advising on app-related solutions.

• Work in tandem with partners to identify and activate potential app customers through utilizing strong business acumen and executive selling.

• Develop and execute effective upselling strategies that align with customer's business objectives and drive customer success.

• Collaborate with partners and internal teams to develop innovative solutions that meet the evolving needs of app users. Ensure that these solutions are aligned with both partner and organizational goals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in advertising, sales, marketing, consulting, media, or other customer-facing roles.

• Experience working with advertisers, agencies, or clients.

• Ability to communicate in Portuguese and English fluently to support client relationship management in this region.

• Ability to travel up to 20% of the time.

Preferred qualifications

• 4 years of experience in customer relations, including building executive-level stakeholder relationships and managing objections, and experience analyzing data to inform strategic recommendations and drive business growth.

• Proven track record of consistently meeting or exceeding sales goals while building pipeline and pitching Google Ads solutions.

• Strong understanding of the digital marketing landscape, specifically mobile, apps, and digital advertising.

• Exceptional cross-functional collaboration and communication skills, with the ability to pitch comprehensive solutions.

• Highly proactive, organized, and a fast learner with strong self-motivation and team spirit.

• Ability to communicate in Spanish fluently to support client relationship management in this region.