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Google
Google

Organizing the world's information and making it universally accessible.

Senior DV360 Lead, Google Customer Solutions, APAC (Japanese, English)

RoleSales
LevelSenior
WorkOn-site
TypeFull-time
Posted3 weeks ago
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About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all.

As a Senior DV360 Lead, Your knowledge of online media combined with your communication skills and problem-solving abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You will anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the goal and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Build in-depth knowledge about DV360, programmatic ecosystems, performer offerings, and stay current in the advertising environment and competitive landscape through required training and other resources.

  • Create and support multi-product solution promotions and collaborate with in-market sales teams to create a growth strategy for potential advertisers with minimal guidance.

  • Draw interpretable insights from in-depth search and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analysis to influence and drive change across teams.

  • Create growth plans for large advertisers through collaboration with industry managers from in-market cross-functional teams with minimal guidance.

Minimum qualifications

  • Bachelor's degree or equivalent practical experience.

  • 8 years of experience working with digital media or digital marketing/advertising solutions.

  • 7 years of experience in a client-facing role working with partners across multiple levels.

  • Ability to communicate in English and Japanese fluently to interact in this customer-facing role.

Preferred qualifications

  • Experience in managing digital advertising campaigns for customers with online measurement, operations, ad networks, Demand-Side Platforms (DSPs), digital video, programmatic, and Google platforms.

  • Experience with the Google Ads solutions in display and video.

  • Familiarity with offline media, brand lift, marketing measurement and attribution techniques (e.g., offline measurement, marketing mix modeling, attribution) and Google advertising products (e.g., Google Ads, Analytics, Google marketing platform, etc.).

  • Ability to demonstrate the measurable impact of campaign strategy and to deliver customer-focused results in a fast-paced environment.

  • Ability to work with external media agencies and internal cross-functional teams.

  • Excellent problem-solving skills.

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About Google

Google

Google

Public

Google specializes in internet-related services and products, including search, advertising, and software.

10,001+

Employees

Mountain View

Headquarters

$1,700B

Valuation

Reviews

10 reviews

4.5

10 reviews

Work-life balance

3.2

Compensation

4.3

Culture

4.1

Career

4.2

Management

3.8

82%

Recommend to a friend

Pros

Great benefits and perks

Innovative and interesting work

Career development and learning opportunities

Cons

High pressure and expectations

Long hours and heavy workload

Fast-paced and overwhelming environment

Salary Ranges

57,503 data points

Junior/L3

Mid/L4

Junior/L3 · Account Manager

955 reports

$235,140

total per year

Base

$138,750

Stock

$55,227

Bonus

$41,164

$148,728

$383,799

Interview experience

9 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer rate

44%

Experience

Positive 0%

Neutral 56%

Negative 44%

Interview process

1

Application Review

2

Online Assessment/Technical Screen

3

Phone Screen

4

Onsite/Virtual Interviews

5

Team Matching

6

Offer

Common questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Product Sense