About the job

g Tech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and g Tech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Responsibilities

• Become a trusted advisor to priority Google Ads clients by understanding how digital marketing and technology solutions can address their business challenges, acting as a collaborative thought partner, architecting media plans and effectively delivering on complex technical solutions to accomplish their business goals.

• Partner effectively and build relationships with external advertisers to unlock business outcomes powered by Google Ads campaigns, driving product adoption and business growth across sales life-cycle (support planning and pitching alongside Google Ads sales team, implement and optimize).

• Serve as the customer's Video product expert by successfully delivering consultative digital marketing solutions that not only address a complex customer challenge, but also advance a customer's sophistication and digital maturity level on Video.

• Measure, analyze and advocate for the value of Google’s Ad solutions in differentiation to performer offerings.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.

• Experience with video (e.g., YouTube) and online branding products.

• Experience in data analysis, interpreting datasets, identifying trends, and translating findings into narratives.

• Ability to communicate in English and Turkish fluently to support client relationship management in this region.

Preferred qualifications

• Ability to take ownership of accounts, deliverables, and key performance indicators (KPIs).

• Ability to work cross-functionally with multiple teams and stakeholders.

• Ability to pick up technical concepts quickly and learn when it is appropriate to apply them.

• Ability to oversee multiple, simultaneous solutions, supported by internal teams.

• Excellent relationship building, collaboration, negotiation and influence skills.

• Excellent project management, relationship building, collaboration, negotiation and influence skills.