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An overview of this role

As an Intermediate Backend Engineer, you'll guide the design and development of backend systems that help the company identify customer usage patterns across GitLab SaaS and Self-Managed deployments. That data informs product decisions. This role offers the opportunity to build foundational infrastructure that makes instrumentation simpler and more reliable for teams at GitLab.

What you’ll do

• Design, build, and maintain a unified Go-based instrumentation service that consolidates instrumentation across the entire company, eliminating the need for multiple language-specific SDKs while maintaining reliability and performance.

• Manage the handling of the sending, transit, and quality of instrumentation data across the system, ensuring data integrity that directly impacts the company's key prioritization and usage billing accuracy.

• Train and assist product development teams across the company on how to instrument their features using the unified service, providing documentation, guidance, and technical help.

• Manage on-call duties during working hours for systems that handle usage billing and instrumentation, ensuring system reliability and quick response to critical issues.

• Work across research and development teams and the enterprise data organization to identify requirements and deliver solutions that serve multiple stakeholders.

• Make key architectural decisions that balance the needs of product teams (who need ease of use) with data consumers (who need reliability and correctness), ensuring the system serves as a foundational service for the company.

What you’ll bring

• Proficiency in the Go programming language, with experience building and maintaining production services.

• Strong backend development experience, with the ability to design scalable, reliable systems serving internal and external customers.

• Experience with infrastructure concerns such as system reliability, performance at scale, data quality, and observability.

• Experience designing and building APIs (REST, gRPC, or similar) that other teams integrate with.

• Experience working in cross-functional teams with product teams, data consumers, and other internal stakeholders across team boundaries.

• Experience with instrumentation, analytics, data systems, or similar foundational infrastructure in application environments such as Ruby on Rails or comparable stacks.

About the team

Our team is part of the Data Engineering organization and runs a foundational service used by all research and development teams at GitLab. We manage the systems that send, transport, and validate instrumentation data across the company, giving us visibility into customer usage patterns across GitLab SaaS and Self-Managed deployment environments. This data informs usage billing and product planning. We're building a unified, Go-based instrumentation service that replaces multiple language-specific SDKs, making it easier for teams to instrument their features while ensuring data integrity for billing and analysis. As a distributed team working asynchronously across multiple time zones, we work closely with product and engineering teams across the company and provide guidance on instrumenting features effectively.

How GitLab will support you

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.