招聘

GeniusIQ Customer Support Analyst (French-speaking)
Tallinn, Harjumaa, Estonia
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On-site
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Full-time
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2w ago
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before.* Learn more at** geniussports.com.*
THE ROLE:
*This role is part of Genius' team that helps sports leagues and teams boost performance on and off the field using cutting-edge tech, analytics, and visual insights. *
As a Customer Support Analyst within GeniusIQ, you’ll be the link between our customers and our technology. From resolving support queries to coordinating with engineering teams and ensuring smooth game day operations, your work will directly contribute to delivering reliable, high-quality sports data experiences.
WHAT YOU'LL DO:
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Handle and prioritise incoming customer requests, ensuring timely resolution or appropriate escalation to the relevant teams.
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Triage basic API and software access issues, collecting necessary details for our engineering teams to efficiently address.
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Maintain comprehensive customer contact lists and playbooks for outage and delivery updates, ensuring clear communication with all stakeholders.
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Collaborate with game day operations and System Support Engineers to promptly resolve event-day issues and maintain operational continuity.
WHAT YOU'LL BRING
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Strong verbal and written communication skills in English and French.
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Strong knowledge of football and basketball, other sports beneficial
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Previous experience in customer support, data delivery, or product operations.
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Proficiency in working with software platforms and technical tools.
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Excellent organisational skills with the ability to manage multiple tasks simultaneously.
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Ability to work collaboratively with teams across different time zones.
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Willing to work a schedule aligned with the sports calendar, including evenings, weekends, and public holidays.
*We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location. *
*As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. *
***One team, being brave, driving change *
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at* Culture | Genius*.
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
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关于Genius Sports

Genius Sports
PublicGenius Sports provides data and technology services to sports leagues, teams, and media companies. The company offers live data feeds, betting solutions, and fan engagement platforms for the sports industry.
1,001-5,000
员工数
London
总部位置
$2.5B
企业估值
评价
3.9
10条评价
工作生活平衡
3.8
薪酬
2.5
企业文化
4.2
职业发展
2.8
管理层
3.4
72%
推荐给朋友
优点
Flexible work arrangements and schedule
Supportive and collaborative team environment
Good management and understanding leadership
缺点
Below market compensation and pay
Heavy workload and occasional long hours
Limited career advancement opportunities
薪资范围
5个数据点
VP
VP · Vice President Mergers & Acquisitions
1份报告
$260,000
年薪总额
基本工资
$200,000
股票
-
奖金
-
$260,000
$260,000
新闻动态
[HIRING] a Financial Analyst - Commercial! in Genius Sports
Company: Genius Sports Location: New York, New York 📍 Salary: 85K - 100K 💰 Date Posted: April 10, 2026 📅 Work Type: Full-Time ⏰ Categories: #finance #fulltime Apply & Description 👉 https://jobboardsearch.com/redirect?utm_source=reddit&utm_medium=bot&utm_id=jobboarsearch&utm_term=analyticssportsjobs.com&rurl=aHR0cHM6Ly9hbmFseXRpY3NzcG9ydHNqb2JzLmNvbS9qb2JzL2ZpbmFuY2lhbC1hbmFseXN0LWNvbW1lcmNpYWwtZ2VuaXVzLXNwb3J0cw==
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4d ago
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1
📢 Genius Sports is [hiring] a Statutory Reporting Accountant!
Company: Genius Sports Location: London, England, United Kingdom 📍 Salary: 67K - 81K 💰 Date Posted: April 15, 2026 📅 Categories: #finance #fulltime Apply & Description 👉 https://jobboardsearch.com/redirect?utm_source=reddit&utm_medium=bot&utm_id=jobboarsearch&utm_term=sportstechjobs.com&rurl=aHR0cDovL3Nwb3J0c3RlY2hqb2JzLmNvbS9zdGF0dXRvcnktcmVwb3J0aW5nLWFjY291bnRhbnQtZ2VuaXVzLXNwb3J0cy82OWRmN2I2ODBhM2ZkZDZmYjMxYjQ5NzE=
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4d ago
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1
Sumitomo Mitsui Trust Group Inc. Sells 277,836 Shares of Genius Sports Limited $GENI - MarketBeat
MarketBeat
News
·
4d ago
Digital Marketing Data Analyst - Genius Sports - Colombia
*By bringing together next\-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before.**Learn more at* [*geniussports.com*](https://www.geniussports.com/) **The Role** As a Digital Marketing Data Analyst, you will be responsible for conducting deep analyses using digital tools and data capabilities. You’ll work closely with the digi
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