
General Motors Company is an American multinational automotive manufacturing company headquartered in Detroit, Michigan, United States
Electrical Diagnostician at General Motors
About the role
Job DescriptionElectrical Diagnostician
This role is categorized as onsite. This means the successful candidate is expected to report to our Detroit/Hamtramck plant location
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
This job may be eligible for relocation benefits.
The Role
As an Electrical Diagnostician you serve as the plant’s technical authority for modules and software-related electrical concerns impacting vehicle build and quality. You are the single-point contact for complex module, network, and software issues, applying structured problem-solving and standardized documentation to protect both the customer and plant operations. Partnering with suppliers, Product Engineering, Manufacturing Software Integration Engineers, and the broader Electrical Team, you ensure that issues are driven to root cause and robust resolution. You play a critical role in launch and steady state, enabling flawless execution of engineering changes, software releases, and module updates while strengthening customer confidence in every vehicle.
What You’ll Do
- Act as the primary technical contact for modules and software concerns in the plant, providing daily support to protect uptime, quality, and customer experience.
- Support achievement of quality metrics for EFTQ, DRR, and GCA by providing electrical sufficiency and leadership on module and software-related issues.
- Utilize standardized processes and systems (PRTS, SPPS, GSIP) to document, track, and resolve electrical and module concerns, ensuring clear ownership and durable corrective actions.
- Problem solve and analyze test data, vehicle logs, snapshots, and CAN bus traces to direct root cause, assign ownership, and validate repair effectiveness.
- Champion Electrical BoO elements related to modules (e.g., Module Scrap Tracking, No Trouble Found, Team of Three) and ensure proper execution in the plant.
- Lead plant implementation of software and module changes (e.g., VeSCoM releases, TWO/EWO breakpoints, loose piece reflash activities) in partnership with GEPICS Coordinators, Software VSEs, CRT, and suppliers.
- Provide technical direction and support to Value Added Assemblers (VAAs) in developing and maintaining Bills of Operations related to modules to ensure consistent quality and performance.
- Communicate engineering changes, supplier feedback, and containment plans to production teams and VAAs, following up to confirm correct execution and performance in the field.
- Establish and maintain working relationships with suppliers and third-party providers, including oversight of supplier test equipment and work instructions for containment in the plant.
Your Skills & Abilities (Required Qualifications)
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or related technical field; or equivalent combination of education and substantial automotive electrical experience.
- Minimum 3 years previous experience with automotive electrical sub-systems, modules, and software in manufacturing, product engineering, or related environments.
- Proven ability to independently root cause complex module and software issues using structured data analysis, diagnostic tools, and standardized processes.
- Demonstrated proficiency with electrical diagnostic tools and systems (e.g., GDS2/MDI, PRTS, SPPS, GSIP) and the ability to interpret and act on vehicle logs and test data.
- Strong analytical and problem-solving skills with a track record of making timely, data-driven decisions in a fast-paced manufacturing environment.
- Excellent interpersonal and team-building skills with the ability to influence and collaborate across Product Engineering, Manufacturing Engineering, Quality, Suppliers, and plant operations.
- Strong written and oral communication skills, including the ability to translate highly technical content into clear direction and summaries for non-technical stakeholders.
What Will Give You A Competitive Edge (Preferred Qualifications)
- Deep knowledge of GEPICS/SPR, software release processes, VeSCoM, and their integration with plant operations and change management (TWO/EWO).
- Experience leading cross-functional problem-solving teams that include suppliers, third-party providers, and internal engineering to resolve systemic module or software concerns.
- Demonstrated success in developing and implementing Bills of Operations and work instructions related to modules and software-containing components.
- DVT experience or advanced Electrical Engineering background focused on vehicle electrical architecture, communication networks, and embedded controllers.
- Strong analytical/problem-solving skills with proven capability to identify, implement, and sustain effective solutions to recurring module and software issues.
- Thorough knowledge of manufacturing quality systems and requirements and how they influence electrical and software robustness in the finished vehicle.
- Strong working knowledge of GMS, BIQ4 deliverables, and how manufacturing requirements impact software, module integration, and vehicle build processes.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis. This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required skills
Electrical diagnostics
Root cause analysis
Vehicle electronics
Software issue triage
Manufacturing support
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About General Motors

General Motors
PublicGeneral Motors Company (GM) is an American multinational automotive manufacturing company headquartered in Detroit, Michigan, United States. The company is most known for owning and manufacturing four automobile brands: Chevrolet, Buick, GMC, and Cadillac, each a separate division of GM.
10,001+
Employees
Detroit
Headquarters
$46B
Valuation
Reviews
10 reviews
3.9
10 reviews
Work-life balance
3.8
Compensation
4.2
Culture
3.6
Career
2.8
Management
3.2
72%
Recommend to a friend
Pros
Good benefits and compensation
Flexible work arrangements and remote options
Supportive colleagues and teamwork
Cons
Limited growth and upward mobility
Bureaucratic and slow decision-making
Management inconsistency and communication issues
Salary Ranges
15 data points
Mid/L4
Mid/L4 · Assistant Manager - Customer Experience
2 reports
$149,386
total per year
Base
$129,727
Stock
-
Bonus
-
$136,754
$161,618
Interview experience
4 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
Coding Assessment
3
HireVue Behavioral Assessment
4
Phone Screen
5
Final Interview
Common questions
Coding/Algorithm
Behavioral/STAR
Technical Knowledge
Past Experience
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