Central Quality Engineer (Level 7) at General Motors

Job Description

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.

Roles and Responsibilities

• Be the customer advocate and bring their voice to the global, regional or local programs forums to achieve continuous improvement of product quality
• Document, define and effectively escalate product quality problems through the use of analytical tools for problem solving
• Meet or exceed the key quality metrics of the product (IPTVs, CPVs, Initial Quality Surveys (Compass, QFS), among others.
• Support Service Engineering and other functional teams during the investigation and resolution of field cases (high incidence, high criticality).
• Comply with the proper plans to meet the quality objectives established for the applicable platforms
• To be the leader of the Current Product Improvement teams and/or Quality Liaison Meetings (CPITs and QLMs) of the platforms assigned to scale the problems identified in the Mexican and/or export markets
• Identify, describe and communicate clearly the warranty problems, assist in locating samples of suspicious parts and achieve clear definition of field problems for prompt resolution
• Active contributor with local assembly plants giving continuous support for effective resolution of manufacturing problems

Knowledge:

• Proficient in statistics and analysis of technical information of automotive systems
• Proficient in Quality, Reliability and Durability tools: D / PFMEA, Red X, 7 Diamonds, 5 Phases / 8D, Lean SS, DFSS, DRBTR
• Experience and knowledge of the Global Manufacturing System (GMS) and Quality Systems (ISO-BIQ)
• Management of E2, PRTS, GART Tracker, GART and related systems

Skills:

• Effective bilingual communication (oral and written), capable of holding telephone conversations in English with personnel from different countries besides USA and Canada.
• High level of interpersonal skills and effective interaction with functional technical teams. Be able to create effective alliances even with people who are not from technical teams
• Understanding and proper managing of diversity and ambiguity
• Positive attitude to meet challenges and support the group as much as required (willing to give the "extra mile" when required)

Experience / Education:

• Mechanical Engineering • Mechatronics • Electrical / Electronics • Industrial or Systems
• Experience in assembly plant, product engineering, after sales
• Fluent English, Bilingual 80% minimum (oral and written)
• Certification as Network X Apprentice and / or Journeyman preferred
• Certification as Lean SS or DFSS, Green or Black belt preferred

GM does not provide immigration-related sponsorship for this role, do not apply for this role if you will need GM immigration sponsorship now or in the future.

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Remember to attach your CV when applying to this vacancy.

Diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.