Job Description The Role

The Customer Care and Aftersales (CCA) Global Labor Time department is seeking a Virtual Labor Time Study Author to become part of the team. This position will be responsible for creating virtual labor time studies using virtual, CAD data and hands-on vehicle markups.

What You’ll Do:

• Work to create virtual labor time studies using currently timed steps along with virtual and CAD tools.

• Working daily with Team Center and Excel based studies

• Work with other teams such as Mechanical Service Information Team and Global Warranty Team on special projects

• Single point of contact for labor time publication related issues.

• Global Coordination – Work with all regions to share best practices and implement learnings/tools.

• Process Development and Execution

• Creating and communication metrics

Your Skills & Abilities (Required Qualifications):

• Strong automotive technical knowledge

• Minimum of 3 years of proven experience

• Strong understanding of Microsoft Office Products

• High Initiative

• Ability to analyze data. (See trends, use for decision making)

• Strong organizational skills.

• High level of interpersonal and communication skills

• Ability to work collaboratively or independently in a production-based environment with alignment to delivery schedule timing.

What Will Give You A Competitive Edge (Preferred Qualifications):

• Two-year associate degree in automotive field or combination of equivalent training and relevant automotive experience

• Service Information or Labor Time Study Authoring experience

• Experience working in an independent or dealership service department.

• Hands on experience with a vehicle

• Understanding of Flat-Rate and Labor Times

• Data Analytic Experience

• Project Management Experience

• Experience communicating with global teams.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, [email](mailto:Careers.

Accommodations@GM.com) us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.