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General Mills
General Mills

India Foods_Technical Support Officer_Nagpur at General Mills

RoleCustomer Success
LevelMid Level
LocationPowai, India
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Job Description:

  • Technical Support Officer
  • Support local sales and business development initiatives
  • Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)
  • Plan and execute innovative product applications which help the operator in converting to Pillsbury frozen portfolio
  • Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions
  • Manage all data and provide concise reports on results and status
  • Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues
  • Evaluating the new products and provide feedback
  • Generate new Applications/product ideas which will help in increasing sales
  • Hotel Management Degree with experience in hot kitchen
  • 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise
  • Experienced in preparing continental cuisines
  • Creative
  • Good training skills
  • Excellent communication skills

Job Description:

  • Technical Support Officer
  • Support local sales and business development initiatives
  • Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)
  • Plan and execute innovative product applications which help the operator in converting to Pillsbury frozen portfolio
  • Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions
  • Manage all data and provide concise reports on results and status
  • Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues
  • Evaluating the new products and provide feedback
  • Generate new Applications/product ideas which will help in increasing sales
  • Hotel Management Degree with experience in hot kitchen
  • 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise
  • Experienced in preparing continental cuisines
  • Creative
  • Good training skills
  • Excellent communication skills

Required skills

technical support

product demonstrations

customer training

data management

communication

About General Mills

Powai

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